Frequently Asked Questions
Quick answers to common questions
Delivery
8 questions
Usually 30-45 minutes depending on the restaurant and distance. You'll see an estimated time before ordering.
Delivery fees vary by restaurant and distance. Many restaurants offer free delivery over a certain order amount.
Go to My Orders in your account. You'll see real-time status updates from order received to delivered.
The driver will call you using the number on your account. Make sure your phone is nearby and add delivery notes if needed.
Contact support immediately. We may be able to update it if the order hasn't been dispatched yet.
Enter your postcode on the homepage to see restaurants that deliver to you. Delivery radius varies by restaurant.
Yes! Select "Collection" at checkout to pick up from the restaurant and save on delivery fees.
Check order tracking for updates. If significantly delayed, contact support - we may offer compensation.